Mind your online P's and Q's with this expert digital manners guide Conducting yourself online can be challenging. It sometimes seems like the web and social media is tailor-made to cause upset and anger. But, with the right guide, anyone can learn how to be a beacon of civility and politeness online. In Digital Etiquette For Dummies, a team of online communication experts share their combined insights into improving your presence on social media, writing emails that exude positivity and clarity, behaving correctly in virtual meetings, and much more. You'll become a paragon of politeness as you learn to apply the timeless rules of etiquette to the unique environment of the web, social media, email, Zoom, and smartphones.
In this book, you'll also:
Learn near-universal etiquette rules for email, social media, cellphones, and more Discover ways to make sure that your polite attitude isn't being lost in the text-only context of a business email Avoid common social media pitfalls and digital faux pas that can trip up even the most careful communicators
A great handbook for anyone who uses digital communication in business or in their personal life (so, pretty much everyone), Digital Etiquette For Dummies also belongs on the reading lists of those trying to improve their online interactions on social media.
By:
Eric Butow,
Kendra Losee,
Kelly Noble Mirabella
Imprint: John Wiley & Sons Inc
Country of Publication: United States
Dimensions:
Height: 231mm,
Width: 183mm,
Spine: 25mm
Weight: 476g
ISBN: 9781119869801
ISBN 10: 1119869803
Pages: 352
Publication Date: 08 April 2022
Audience:
General/trade
,
ELT Advanced
Format: Paperback
Publisher's Status: Active
Introduction 1 Part 1: Etiquette Guidelines 5 Chapter 1: Defining Etiquette in the Digital Age 7 Chapter 2: The Legal Ins and Outs of Etiquette 23 Chapter 3: Minding Your Online Manners at Any Age 51 Part 2: Social Media Etiquette 63 Chapter 4: Learning the Language of Social Media 65 Chapter 5: Sharing Your Thoughts in Posts and Comments 81 Chapter 6: Handling Negative Comments and Reviews 101 Chapter 7: Going Viral: The Good, the Bad, and the Unintended 115 Chapter 8: Group Decorum 129 Chapter 9: Being Likeable During Livestreaming 143 Part 3: Email Courtesies 157 Chapter 10: Email Best Practices That Won’t Let You Down 159 Chapter 11: Spam, the Law, and You 169 Part 4: Virtual Meeting Manners 187 Chapter 12: The Basics of Virtual Meetings 189 Chapter 13: Leading a Virtual Meeting 201 Chapter 14: Making an Appearance at a Virtual Meeting 215 Chapter 15: Webinar and Online Event Proprieties 229 Part 5: Mobile Mien 245 Chapter 16: Context in Messaging and SMS 247 Chapter 17: No One Wants to Hear Your Phone 257 Chapter 18: When and How to Use Text Messaging SMS 269 Chapter 19: Pleasant Direct Messaging 283 Part 6: The Part of Tens 303 Chapter 20: Ten Good Manners to Follow 305 Chapter 21: Ten Bad Behaviors to Avoid 313 Index 321 ntroduction 1 Part 1: Etiquette Guidelines 5 Chapter 1: Defining Etiquette in the Digital Age 7 Chapter 2: The Legal Ins and Outs of Etiquette 23 Chapter 3: Minding Your Online Manners at Any Age 51 Part 2: Social Media Etiquette 63 Chapter 4: Learning the Language of Social Media 65 Chapter 5: Sharing Your Thoughts in Posts and Comments 81 Chapter 6: Handling Negative Comments and Reviews 101 Chapter 7: Going Viral: The Good, the Bad, and the Unintended 115 Chapter 8: Group Decorum 129 Chapter 9: Being Likeable During Livestreaming 143 Part 3: Email Courtesies 157 Chapter 10: Email Best Practices That Won’t Let You Down 159 Chapter 11: Spam, the Law, and You 169 Part 4: Virtual Meeting Manners 187 Chapter 12: The Basics of Virtual Meetings 189 Chapter 13: Leading a Virtual Meeting 201 Chapter 14: Making an Appearance at a Virtual Meeting 215 Chapter 15: Webinar and Online Event Proprieties 229 Part 5: Mobile Mien 245 Chapter 16: Context in Messaging and SMS 247 Chapter 17: No One Wants to Hear Your Phone 257 Chapter 18: When and How to Use Text Messaging SMS 269 Chapter 19: Pleasant Direct Messaging 283 Part 6: The Part of Tens 303 Chapter 20: Ten Good Manners to Follow 305 Chapter 21: Ten Bad Behaviors to Avoid 313 Index 321
Eric Butow has written 41 books and is coauthor of Instagram For Dummies and Instagram For Business For Dummies, 2nd Edition. Kendra Losee is a digital marketing consultant and professor of social media marketing. Kelly Noble Mirabella is a social media and chat marketing consultant and YouTube content creator.
