JAY R. GALBRAITH is president and founder of Galbraith Management Consultants, an international consulting firm that specializes in solving strategy and organizational design challenges across corporate, business unit, and international levels. He is also an affiliated research scientist at the Center for Effective Organizations at the University of Southern California and professor emeritus at the International Institute for Management Development (IMD) in Lausanne, Switzerland.
"""The book would be excellent for executives and managers..."" (Quality Progress, August 2002)"