Designing and Operating a System of Care in Behavioral Health

“In this very readable text, Koman and Keane share essential lessons they have learned during 40 years of work in behavioral health systems of care. They describe why systems of care are needed, how they can be designed and operated effectively, how they can achieve good person-centered outcomes, and what the future is likely to portend. Excellent case studies and examples are provided at every step on this delightful journey. Students embarking on graduate training in behavioral healthcare will find this text to be very useful, as will system of care managers, clinicians, and consultants seeking to improve care access, quality, and outcome, while controlling cost. A practical text of this type is long overdue in the behavioral healthcare field.” Ron Manderscheid, PhD, Adjunct Professor, Bloomberg School of Public Health, Johns Hopkins University and Suzanne Dworak Peck School of Social Work, University of Southern California “The authors offer a comprehensive evaluation of the history of mental health care and practical guide to creating a true system of behavioral health care to facilitate excellent treatment and a path to individual healing and recovery. Given the explosion of demand for behavioral health post pandemic, this book could not be timelier.” Marylou Sudders, MSW, ACSW, Former Commissioner of Mental Health and Secretary of Health and Human Services, Commonwealth of Massachusetts, USA “Two dedicated and experienced experts provide a guide in mission driven care while balancing clinical and business concerns. Having accomplished this dance in multiple settings, the authors share best practices to follow, and examples of lessons learned. This book is a must read for entrepreneurs as well as mental health leaders navigating the changing behavioral health landscape.” Kenneth L. Weiner, MD, Founder of Eating Recovery Center and Pathlight Behavioral