Donald M. Berwick is president and CEO of the Institute for Healthcare Improvement and clinical professor of pediatrics and health care policy, Harvard Medical School. He is also an associate in pediatrics at Boston's Children's Hospital and a consultant in pediatrics at Massachusetts General Hospital. A. Blanton Godfrey is dean and Joseph D. Moore Professor, College of Textiles, North Carolina State University. He is the former chairman and CEO of the Juran Institute and the coeditor (with Joseph M. Juran) of Juran's Quality Handbook, Fifth Edition and the coauthor of Modern Methods for Quality Control and Improvement, Second Edition. Jane Roessner is a writer for the Institute for Healthcare Improvement
This book is recommended for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves. Healthcare Financial Management Curing Health Care is a marvelous book on the applications of the principles of industrial quality improvement to health care. HMO Practice Curing Health Care should be on every health executive's 'must-read' list. Hospital and Health Services Administration