Crisis Communications: A Casebook Approach

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Kathleen Fearn-Banks (University of Washington, USA) Kevin Kawamoto (University of Hawaii, USA)

Crisis Communications

A Casebook Approach

Kathleen Fearn-Banks (University of Washington, USA), Kevin Kawamoto (University of Hawaii, USA)

$284

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English

Routledge
20 June 2024

Communication studies; Social impact of disasters; Psychological theory & schools of thought; Economics; Public relations

Series: Routledge Communication Series

Now in its sixth edition, this book provides engaging, practice-oriented case studies analyzing communication professionals’ crisis preparation and responses, illustrating key considerations for communicating with both internal and external stakeholders during and after a crisis.

By: Kathleen Fearn-Banks (University of Washington USA), Kevin Kawamoto (University of Hawaii, USA)
Imprint: Routledge
Country of Publication: United Kingdom
Edition: 6th edition
Dimensions: Height: 229mm, Width: 152mm,
Weight: 453g
ISBN: 9780367894566
ISBN 10: 0367894564
Series: Routledge Communication Series
Pages: 380
Publication Date: 20 June 2024
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Hardback
Publisher's Status: Active

1. Crisis Communications Today 2. Crisis Communications Theory 3. “Textbook” Crises 4. History-Making Crises 5. Communications to Prevent Crises 6. Communications When the Crises Strikes 7. Social Media and Crisis Communications 8. Culture Crises 9. Transportation Crises 10. Truth and Privacy 11. The Basic Crisis Communications Plan Appendix A: Generic Crisis Communications Plan for a Company Appendix B: Sample Crisis Communications Plan for a Nonprofit Appendix C: Crisis Communications Plan After a Cyber Attack

Kathleen Fearn-Banks is a tenured professor with emeritus status in the Department of Communication at the University of Washington, USA. Kevin Kawamoto is a former associate professor at the University of Hawaii at Manoa, USA.