KATRINA COLLIER works with companies globally to improve recruitment and candidate experience. With over 20 years of experience, she facilitates design thinking workshops that swiftly uncover and provide solutions for the technology, people, and process issues that prevent successful talent acquisition. Based in London, UK, she is also the author of The Robot-Proof Recruiter: A Survival Guide for Recruitment and Sourcing Professionals and The Damage of Words: A Memoir of Healing Self-Hate and Gaining Self-Mastery, and a sought-after keynote speaker to management or recruitment audiences worldwide. Website: katrinacollier.com