'Collaboration Design translates the vague promise of collaboration into concrete, specific and practical steps. Whether you are designing a product, policy or service, Mark Elliott's engaging analysis of successful collaboration makes a powerful case for why collaboration matters, and clearly lays out how to do it.' -- BETH SIMONE NOVECK, Professor, New York University, and Director, The Governance Lab 'Mark Elliott's research is meticulous and his prose is direct and free of jargon. I recommend Collaboration Design to anyone involved in or interested in online and offline collaboration.' -- HOWARD RHEINGOLD, bestselling author, The Virtual Community 'Over 30 years of work, I've learned that collaboration determines success. I've also been lucky enough to experience first-hand the down-to-earth mentorship of Mark Elliott and Collabforge. This book effectively captures many years of practice and presents an easy-to-understand set of methods and tools anyone can use.' -- CHRIS VEIN, former Deputy U.S. Chief Technology Officer, White House Office of Science and Technology Policy