Nigel MacLennan
'... comprehensive guide ... Clearly laid-out and easy to use ... Checklists are particularly useful for quick reference' Personnel Today '... packed with useful information and written by someone who not only knows what he is talking about, but has the happy knack of presenting his information in an interesting yet educationally sound manner ... The text is excellent as are the exercises and the checklists.' Modern Management '... a comprehensive manual for helping people succeed.' Aslib '... it is an encyclopedia of people management skills ... The checklists alone make it a valuable resource to have on the shelf.' Management 'This book, in many ways, forms a complete training programme for its users ... MacLennan's unusual seven-stage model is pragmatic and functional and will definitely appeal to those who like their models to exist in the real world!' Training Officer