An Education in Service Management: A Guide to Building a Successful Service Management Career and Delivering...

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It Governance Publishing

An Education in Service Management

A Guide to Building a Successful Service Management Career and Delivering Organisational Success...

It Governance Publishing

$73.95 $62.93

Paperback

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English

IT Governance Publishing
07 December 2023

Management & management techniques; Production & quality control management; Corporate governance & responsibilities; Computing: general

An Education in Service Management - A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; ITSM roles vary from service desk analyst to chief technology officer or consultant; and As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

Edited by: It Governance Publishing
Imprint: IT Governance Publishing
Country of Publication: United Kingdom
Dimensions: Height: 216mm, Width: 140mm, Spine: 19mm
Weight: 327g
ISBN: 9781787784673
ISBN 10: 1787784673
Pages: 276
Publication Date: 07 December 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

IT Governance Publishing (ITGP) is the world's leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.