Prof. Dr. Patricia A. Adam teaches International Management at Hochschule Hannover, University of Applied Sciences and Arts, Germany. Her research focuses on management systems and intercultural particularities. She is a member of the German Association for Quality (DGQ) and the German Speakers Association (GSA). In addition to her academic activities, she travels the world as an ISO 9001 auditor for DQS GmbH and as an EFQM assessor, evaluating organisations and their management systems.