Director of award-winning health services consultancy since 2001 (Health Service 360) Author/editor of eight books on emergency nursing/leadership/education Work in UK, NZ, Australia and Ireland undertaking whole systems and leadership/culture change Visiting Prof of Nursing, Oxford Institute of Nursing, Midwifery and Allied Health Research (OxINMAHR) Honorary Prof of Leadership in Healthcare, Salford University Originator of both #EndPJparalysis and #Last1000days social movements to value patients' time and safety