Having Difficult Conversations

Harvard Business Review, Amy Gallo, Rebecca Knight , Liane Davey

$94.95 $80.73

Hardback

Forthcoming
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English

Harvard Business Review Press
08 October 2025

Communication studies; Social, group or collective psychology; Business communication & presentation; Arbitration, mediation & alternative dispute resolution; Self-help & personal development

Series: HBR Emotional Intelligence Series

Build your ability to discuss tough topics at work.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organisations.

This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

This volume includes the work of:

Amy Gallo Rebecca Knight Liane Davey Joseph Grenny

HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

By: Harvard Business Review, Amy Gallo, Rebecca Knight, Liane Davey, Joseph Grenny
Imprint: Harvard Business Review Press
Country of Publication: United States
ISBN: 9798892790819
Series: HBR Emotional Intelligence Series
Pages: 176
Publication Date: 08 October 2025
Audience: General/trade , Professional and scholarly , ELT Advanced , Undergraduate
Format: Hardback
Publisher's Status: Forthcoming

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 9 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact. You can find HBR at: hbr.org Twitter: @HarvardBiz LinkedIn: linkedin.com/company/harvard-business-review Facebook: @HBR Instagram: @harvard_business_review YouTube: youtube.com/user/harvardbusinessreview