More Human

How the Power of AI Can Transform the Way You Lead

Rasmus Hougaard, Jacqueline Carter, Marissa Afton , Rob Stembridge

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Hardback

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English

Harvard Business Review Press
18 March 2025

Management: leadership & motivation; Knowledge management; Working patterns & practices; Artificial intelligence

AI has the potential to transform leadership and the human experience of work

or to lead us into an automated and uninspiring work reality. Which one will it be?

Humans have always been good at inventing tools that change the way we live and work

though not always good at adapting to those changes. Consider how the internet has given us instant access to gigabytes of data and yet has made us more distracted. Or how social media has enabled us to be more connected than ever, and yet it can also alienate or isolate us. Will the power of AI create a new era of robotic, impersonal efficiency, or will it catalyse a renaissance, redefining leadership and the world of work?

So far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanness in our work lives. But as founder and Managing Partner of Potential Project Rasmus Hougaard and Senior Partner Jacqueline Carter show in this essential book, that's a very limited perspective on the impact of AI, leaving out a crucial point: AI has the power to transform leadership for the better

the key is in how leaders use it.

By delegating tasks to AI and using it to augment skills and behaviors, leaders have an opportunity to unlock a truly human experience of work while enhancing organisational performance. The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can enhance and deepen the core qualities of human-centred leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organisations become more human.

With deep insight and rigorous research, More Human will help leaders navigate our AI-enabled future.

By: Rasmus Hougaard, Jacqueline Carter
With: Marissa Afton, Rob Stembridge
Imprint: Harvard Business Review Press
Country of Publication: United States
Dimensions: Height: 235mm, Width: 155mm,
ISBN: 9798892790628
Pages: 208
Publication Date: 18 March 2025
Audience: General/trade , Professional and scholarly , ELT Advanced , Undergraduate
Format: Hardback
Publisher's Status: Active

Rasmus Hougaard is the founder and Managing Partner of Potential Project. He was nominated by Thinkers50 as one of the eight most important leadership thinkers in the world today. He writes for Harvard Business Review, Forbes, Fast Company, and Fortune. He is a sought-after keynote speaker and leadership developer who coaches and supports C-suite executives at global organizations such as IKEA, Accenture, Citi, and Unilever. Rasmus is also the coauthor of the bestselling book The Mind of the Leader: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results, as well as Compassionate Leadership: How to Do Hard Things in a Human Way. Jacqueline Carter is an international partner and leads Potential Project in North America. She has worked across industries with top companies including Cisco, Disney, Accenture, Kimberly-Clark, and Royal Bank of Canada to navigate the challenges of leadership and successfully implement complex changes for large organisations. She is the coauthor of The Mind of the Leader: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results and Compassionate Leadership: How to Do Hard Things in a Human Way. Prior to joining Potential Project, Jacqueline was a leader in Deloitte Consulting's Change Leadership practice.

Reviews for More Human: How the Power of AI Can Transform the Way You Lead

Advance Praise for More Human: ""This book uncovers the role of AI in augmenting and potentially even reimagining your leadership approach, ensuring you never lose sight of what truly matters—compassion and trust. Hougaard and Carter's model will help companies and leaders alike to elevate their workforces and their humanity."" — Michael Fraccaro, Chief People Officer, Mastercard ""More Human describes the near future of leadership, where AI enables and amplifies human potential and provides tools that support growth and fulfillment. A must-read for leaders who seek to cultivate a more human-centered workplace while also accelerating technology innovation."" — Kristen Ludgate, Chief People Officer, HP ""More Human highlights why success with AI requires more investment in people than in technology. Hougaard and Carter provide an important blueprint for leaders in the era of AI."" — Paul Daugherty, former Chief Technology and Innovation Officer, Accenture; coauthor, Human + Machine ""The impact of AI on leadership—and our very humanity—is already shaping the future. This book is essential reading for those who are dedicated to purposefully steering the evolving relationship between AI and leadership."" — Cameron Hedrick, Managing Director and Head of Learning and Culture, Citi ""Despite the common belief that AI will limit our humanity, this book outlines how AI can enrich the future of work and maximize our leadership potential to make us more human, not less. An enlightened and inspiring book."" — Francine Katsoudas, Executive Vice President and Chief People, Policy, and Purpose Officer, Cisco ""This transformative book reveals the unexpected power of AI to enhance the very qualities that define great leadership—empathy, intuition, and connection. Hougaard and Carter offer a new vision where technology amplifies our capacity for humanity. An essential read for those who want to lead with both heart and foresight in the age of AI.” — Brandon Carson, Vice President, Learning, Leadership, and Cultural Experiences, Starbucks