WIN $150 GIFT VOUCHERS: ALADDIN'S GOLD

Close Notification

Your cart does not contain any items

So, What's Your Proposal?

Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!

Bill Eddy

$27.99

Paperback

Not in-store but you can order this
How long will it take?

QTY:

English
HCI Press
24 November 2014
Complain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks?

Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems

including those they created themselves or any problem.

When people complain and blame you, you don't need to defend yourself or get angry back. Just calmly say: ""So, what's your proposal?"" and focus on teaching the simple 3-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you

even those who want to blame you!

And blame is abundant these days! Every day dozens, if not hundreds, of people confront us at work, at the store, in our communities and online. Nerves get on edge. More and more people get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, with the 24-hour news cycle, and with Twitter, Facebook and the Internet, we hear constantly about the worst behavior of other people and dozens of terrible problems. The strong temptation is to react and blame others back. However, this just feeds the problem.

This book shifts the conversation from the past and blame, to the future and problem-solving. The book teaches a simple method which can be used by almost anyone. It will help the reader stay calm and confident, while also keeping the focus on solving problems, rather than blaming people.

But it takes practice, which is why this book gives so many examples. The reader will earn the respect of those around him or her. We have seen it happen over and over again

many times in just 30 seconds.

Another helpful tool to communicate effectively with high-conflict people is BIFF: Quick Responses to High-Conflict People, Their Hostile Email, Personal Attacks and Social Media Meltdowns, also by Bill Eddy.
By:  
Imprint:   HCI Press
Country of Publication:   United States
Dimensions:   Height: 215mm,  Width: 139mm,  Spine: 10mm
Weight:   212g
ISBN:   9781936268627
ISBN 10:   1936268620
Pages:   150
Publication Date:  
Audience:   General/trade ,  ELT Advanced ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active

Bill Eddy is the author of several books about dealing with high-conflict people - the most difficult ""difficult"" people. Bill is a lawyer, therapist, mediator and the President of the High Conflict Institute. He developed the ""High Conflict Personality"" theory and has become an expert on managing legal, workplace and other disputes involving high-conflict personalities and personality disorders. His books include: It's All Your Fault at Work! Managing Narcissists and Other High-Conflict People So What's Your Proposal? Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds High Conflict People in Legal Disputes It's All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder He is also the developer of the ""New Ways for Work"" method of managing potentially high conflict employees in the workplace; and the ""New Ways for Families"" method of managing potentially high-conflict parents in and out of family court. A graduate of Case Western Reserve University, San Diego State University, and the University of San Diego School of Law, he lives in San Diego, CA with his wife.

Reviews for So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!

""In his newest must read book, Master Attorney/Mediator/ Therapist, Bill Eddy shows you how to stop the blame game and consciously shift conflict quickly into creative solutions. This book is crucial for anyone who has to deal with difficult people at home or in business!"" --Mari J. Frank, Esq. CIPP, attorney/mediator, and author of Negotiation Breakthroughs; co-author of The Gift in Conflict for Couples. ""Not only does Bill's book show ""how to"" redirect judgmental dialogue to problem-solving focus, he, also explains why this simple 3-step process works. All the reader has to do is practice, practice, practice. What a wonderful resource in dealing with persons unable to focus on solving the problem. "" --Sheldon (Shelly) E. Finman, Family Law Attorney & Mediator, Ft. Myers, Florida ""This is nothing short of brilliant. I spend a lot of time negotiating settlements in contentious divorce cases. This process is revolutionary in helping people moving through difficult negotiations. I wish I had this years ago."" --Molly B. Kenny, Attorney, Seattle, Washington ""So, What's Your Proposal? is a question literally designed to short-circuit the brain in stressful situations. Using the techniques described by attorney Bill Eddy in this work, you can immediately stop the negativity and gently shift participants from all-or-nothing into flexible thinking. This practice is useful not just for those of us who deal with high conflict people, but in any situation where the parties are stuck in negotiations and need to generate creative options. --Michele Huff, J.D., lawyer/meditator and author of The Transformative Negotiator: Changing the Way We Come to Agreement from the Inside Out.


See Also