Leadership in the Eye of the Storm

Putting Your People First in a Crisis

Bill Tibbo

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Hardback

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English

University of Toronto Press
28 September 2016

Management: leadership & motivation; Personnel & human resources management

Corporations need great leaders - particularly during times of distress and crisis. Shareholders, employees, and longtime customers all experience firsthand the disastrous effects poor leadership can have on the human side of the business equation.

Leadership in the Eye of the Storm is a practical and inspirational guide that helps professionals create opportunity out of chaos. The book's insights are gleaned from the real life experiences of four North American profiled leaders who successfully navigated through the epicenter of their own storms by focusing first on the needs of their employees and families, and then the needs of their organizations. Events discussed include the 9/11 attacks, Hurricane Katrina, and the SARS outbreak. Tibbo offers a framework emerging from these narratives that enable future leaders to identify and cultivate the skills and behaviours required to not only meet the challenges but seize the opportunities that arise in times of chaos.

By: Bill Tibbo
Imprint: University of Toronto Press
Country of Publication: Canada
Dimensions: Height: 236mm, Width: 162mm, Spine: 19mm
Weight: 480g
ISBN: 9781442649941
ISBN 10: 1442649941
Pages: 216
Publication Date: 28 September 2016
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Hardback
Publisher's Status: Active

Acknowledgements Part One – People-Focused Crisis Leadership 1 – Introduction 2 – Someone to Watch Over Me: The Centrality of Leadership 3 – My Human Being Trumps Your Employee: The Essential Role of Emotion 4 – Calm and Connected: The Importance of Continuous Communication Part Two – The Stages of Crisis Response 5 – Four Leadership Profiles 6 – Stage One: Anticipating the Storm 7 – Stage Two: In the Eye of the Storm 8 – Stage Three: After the Wind Dies Down 9 – Stage Four: When the Quiet Finally Comes Part Three – Leadership Lessons 10 – Lessons for the Daily Storm 11 – Enduring Leadership Lessons

Bill Tibbo is the President and CEO of Bill Tibbo & Associates. Over the past 32 years he has led post-disaster teams for numerous events including the 2014 RCMP shootings in New Brunswick, the 2003 SARS epidemic and the 2001 World Trade Centre attack.

Reviews for Leadership in the Eye of the Storm: Putting Your People First in a Crisis

'This book provides insightful stories and thoughtful directives for those responsible for organizational health.' -- T.M. McKenzie Choice Magazine vol 54:08:2017 'A critically important read for anyone with corporate responsibilities in our increasingly volatile world.' -- Willis M. Buhle Midwest Book Review December 2016