We’ve worked with BWA using many of the tools outlined in the book to support effective communication and teamwork among clinicians. The positive outcomes of this approach were clear, and the education module will continue to play a crucial role in our clinician training. -- RANZCOG (The Royal Australian and New Zealand College of Obstetricians and Gynaecologists) At Ambulance Victoria, we used several tools outlined in this book to try to encourage people who don’t need ambulances to access alternative sources of care. We’re convinced the reduction in emergency calls resulted from this work. -- Tony Walker, former CEO of Ambulance Victoria We have worked closely with the BehaviourWorks team for over 12 years now. In that time, we have significantly redesigned our strategic models, program design process, and creative approach in collaboration with them to benefit our business and society. The application of the elements of the BehaviourWorks Method that we’ve incorporated into our approaches has led to profound results for our clients in securing better retirement for all Australians through policy outcomes and behaviour, securing policy change in the support of Foster Care from 18- to 21-year-olds and its flow on social benefits, increased the positive bystander activity in Victoria in the prevention of violence against women, and increased women’s physical activity participation rates to name a few. -- The Shannon Company