Cory Fleming is a senior project manager with the International City/County Management Association (ICMA). She lives in Washington DC. Christopher Thomas is the director of Government Marketing at Esri. He is a subject matter expert in government, technology, geographic information systems, marketing, and global business development. His books include GIS for Decision Support and Public Policy Making, Standards for Success: GIS for Federal Progress and Accountability, and Building a Smarter Community: GIS for State and Local Government. Shannon Valdizon is the State and Local Government Marketing Lead on the Esri Industry Solutions team. She works with government strategists to identify emerging trends in government and GIS across the globe.