Knowledge Management

Systems and Processes in the AI Era

Irma Becerra-Fernandez, Rajiv Sabherwal, Richard Kumi

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English

Routledge
23 February 2024

Knowledge management; Artificial intelligence

Knowledge Management: Systems and Processes in the AI Era, Third Edition, is aimed at students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for knowledge management; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. This book serves as a complete introduction to the subject of knowledge management, incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics. This third edition has been revised and expanded to include more coverage of emergent trends such as cloud computing, online communities, crowdsourcing, and artificial intelligence. Aimed at advanced undergraduate, postgraduate, and MBA students who are seeking a comprehensive perspective on knowledge management, Knowledge Management is also complemented by online support for lecturers including suggested solutions to the many review questions and application exercises contained within the book.

By: Irma Becerra-Fernandez, Rajiv Sabherwal, Richard Kumi
Imprint: Routledge
Country of Publication: United Kingdom
Edition: 3rd edition
Dimensions: Height: 246mm, Width: 174mm,
Weight: 720g
ISBN: 9781032428024
ISBN 10: 1032428023
Pages: 378
Publication Date: 23 February 2024
Audience: College/higher education , Primary
Format: Paperback
Publisher's Status: Active

Irma Becerra-Fernandez is President of Marymount University, USA. Rajiv Sabherwal is Distinguished Professor and Edwin and Karlee Bradberry Chair in information systems at the University of Arkansas, USA. Richard Kumi is an Associate Professor at the University of Arkansas, Little Rock, USA.