Interlibrary Loan and Document Delivery

Best Practices for Operating and Managing...

Lee Andrew Hilyer

$179

Hardback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Routledge
08 June 2006

Library & information services; Circulation services (eg interlibrary loans)

A must-have for librarians and their staffs working at all levels from beginner to expert

Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today's ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery. Interlibrary Loan and Document Delivery also serves as a practical handbook on today's ILL department that works as a learning tool and as a professional reference. This no-nonsense book provides the practical information you need to deal with day-to-day ILL operations, including copyright law (with specific examples); the use of OCLC ILLiad, an ILL request management software program; personnel issues (hiring, motivating, training, etc.) ; fair use; photocopy services; resource sharing; and sample daily timelines for borrowing and lending. The invaluable list of resources is organized into sections such as background information, borrowing (verification), laws and regulations, and technology (databases, ILL management systems, software, and standards).

Interlibrary Loan and Document Delivery is your guide to:

department organization

service expectations

consortia and library networks

locating bibliographic records and potential suppliers receiving and processing materials

international lending considerations

electronic resource licensing

reciprocal agreements budgets

and much more! Interlibrary Loan and Document Delivery also includes appendices of national, state and local loan codes, and customized ILL request management system e-mail and print templates. This book is an essential resource for librarians and their staffs working at all levels from beginner to expert.

By: Lee Andrew Hilyer
Imprint: Routledge
Country of Publication: United States
Dimensions: Height: 212mm, Width: 152mm, Spine: 18mm
Weight: 470g
ISBN: 9780789031280
ISBN 10: 0789031280
Pages: 166
Publication Date: 08 June 2006
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

Preface Acknowledgments PART I: INTERLIBRARY LOAN OPERATIONS Chapter 1. Introduction to Interlibrary Loan Introduction Interlibrary Loan: A Working Definition Understanding the Interlibrary Loan Department Departmental Organization ILL Service from a Patron Perspective Review Your Requests Service Expectations Ease-of-Use Costs Patron Borrowing Policy Other Programs/Services Copyright Considerations for Patrons Conclusion Chapter 2. Governing Policies for Interlibrary Loan National Interlibrary Loan Code State and Local Codes Consortia/Library Networks Reciprocal Agreements Other Laws and Regulations Chapter 3. Borrowing Sample Daily Timeline Borrowing Procedures and Workflow Request Forms Searching for Suppliers Verification Cancellations Managing Request Files Receiving Materials Updating Requests Processing Materials Delivery of Materials Renewal Requests Returning Materials Damaged Books Problem-Solving Technology Chapter 4. Lending Sample Daily Timeline Filing Renewal Requests Returns Overdue Items International Lending Considerations Interlibrary Lending Policy Chapter 5. Copyright in the Interlibrary Loan Department Introduction What Is Copyright? Duration of Copyright What Is Fair Use? Section 108 of the Copyright Act: Limitations on Exclusive Rights: Reproduction by Libraries and Archives CONTU Guidelines Copyright and Publishers Copyright Clearance Center (CCC) Items Older than Five Years Requesting Items Owned by Your Library Indicating Copyright Compliance Copyright Considerations for Lending Retention of Request Forms Copying Entire Copyrighted Works Electronic Resource Licensing and Interlibrary Loan Chapter 6. Management of the Interlibrary Loan Department Human Resources Budgeting Costing Quantitative Measurement (Statistics) Qualitative Assessment Chapter 7. Additional Considerations Distance Education Document Suppliers Library Photocopy Service Medical Libraries PART II: RESOURCES Background BorrowingVerification Laws and Regulations Laws and RegulationsCopyright Lending Management ManagementAssessment and Evaluation ManagementCosting Professional DevelopmentAssociations Professional DevelopmentDiscussion Lists Professional DevelopmentRecommended Reading Technology TechnologyBibliographic Utility TechnologyDatabases TechnologyInterlibrary Loan (ILL) Management Systems TechnologySoftware TechnologyStandards APPENDICES Appendix A. National Interlibrary Loan Code Appendix B. Supplementary Material to the National Interlibrary Loan Code Appendix C. Statewide ILL CodesTexas Appendix D. Reciprocal Agreement Appendix E. ILLiad E-Mail and Print Templates Appendix F. ILL Technology Directory Index Reference Notes Included

Lee Andrew Hilyer